1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• Time Frame: Returns must be initiated within [30] days from the date of receipt.
• Condition: Items must be unused, in their original condition, and with all original tags and packaging intact.
• Proof of Purchase: A valid receipt or proof of purchase is required for all returns and exchanges.

2. How to Return an Item

To return an item, please follow these steps:

1. Contact Us: Reach out to our customer service team at [Email Address] or [Phone Number] to request a return authorization. Provide your order number and details about the item you wish to return.
2. Prepare Your Return: Pack the item securely in its original packaging, including all accessories, manuals, and any other materials that came with it. Attach the return authorization number to the package.
3. Ship the Item: Send the return package to the address provided by our customer service team. Please use a trackable shipping service or purchase shipping insurance to ensure the item reaches us safely.

3. Refunds and Exchanges

• Refunds: Once we receive and inspect the returned item, we will process your refund within [5-7] business days. Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable.
• Exchanges: If you wish to exchange an item, please contact our customer service team to arrange an exchange. The replacement item will be shipped to you once we receive the returned item.

4. Non-Returnable Items

The following items are non-returnable and non-refundable:

• Personalized or Custom Products: Items that have been customized or personalized to your specifications.
• Gift Cards: Gift cards cannot be returned or refunded.
• Sale Items: Items purchased on clearance or sale may be subject to different return conditions, so please check the product details before purchasing.